sales-01@richreach.cn
amy@richreach.cn
+86 18365396999
Support Center

Support Center

Get help with your equipment, parts, shipping, and after‑sales service.

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After‑Sales Service

Warranty claims, maintenance scheduling, and on-site technical support across Africa.

Parts Ordering

Genuine filters, hydraulic pumps, undercarriage parts – fast delivery to your site.

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Shipping & Logistics

Track your order, customs clearance documents, and estimated arrival times.

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Technical Documents

Operator manuals, service guides, and specification sheets for all models.

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Training & Videos

Step-by-step operation tutorials, safety tips, and machine walkarounds.

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Invoicing, financing options, LC procedures, and contract support.

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Contact Our Support Team

We’re available Monday–Saturday, 8:00–18:00 (EAT). For urgent matters, use the emergency line.

+86 19355385977 (WhatsApp / Call)
sales-01@richreach.cn
amy@richreach.cn
No. 1016, Jiuhua South Road, Huolong Street, Yijiang District, Wuhu City, Anhui Province, China
24/7 Emergency Support: +86 18365396999 (for critical machine breakdowns)

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